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Policies

Warranty

Manufacturer warranty

Hardware is covered by the manufacturer's limited warranty, where it applies. Coverage terms are set by the manufacturer.

What's covered

Defects in materials and workmanship under normal use.

What's not covered

Damage from accidents, misuse, unauthorized modifications, improper installation, power surges, or normal wear and tear.

Making a claim

Contact our support team with your order reference, a description of the problem, and photos or video where possible. We'll guide you through the claim.